We don't just build it — we help you use it.
Whether your team wants to learn the skills themselves or simply have an expert on call, we offer flexible training and ongoing support — always in plain language, always at your pace.
Bioinformatics Fundamentals
The command line, file formats and core tools — a gentle on-ramp for wet-lab scientists.
Python & R for Biologists
Practical programming for data wrangling, analysis and automation, taught with your own data.
Intro to AI / ML Concepts
What machine learning can (and can't) do for your research — demystified, no math degree needed.
Data Visualization
Make clear, publication-ready figures and dashboards that tell your data's story.
Statistics for -omics Data
Choosing the right tests, avoiding common pitfalls and interpreting results with confidence.
Reproducible Research
Version control (Git), notebooks and environments so your analyses are repeatable and shareable.
Using Cloud & HPC
How to submit jobs, manage storage and run heavy analyses on clusters without fear.
Your Custom Pipeline
A walkthrough of any tool or workflow we've built for you, so your team can run it solo.
Bespoke Workshop
Have a specific topic or tool in mind? We'll design a session around exactly that.
Helpdesk & Q&A
Email or chat support for those "why won't this run?" moments — fast, friendly answers.
Troubleshooting & Debugging
We diagnose errors, fix broken scripts and get your analysis moving again.
Pipeline Maintenance
We keep your workflows updated, patched and running smoothly as tools evolve.
Software & Environments
Installation, version management and dependency headaches — handled for you.
Data Backup & Recovery
Safe, automated backups and a plan for when something goes wrong.
Performance Tuning
Speed up slow analyses and make the most of your compute budget.
New Member Onboarding
We get new students and staff up to speed on your tools and systems quickly.
Documentation
Clear, written guides for your pipelines and systems, kept up to date.
Drop-in Office Hours
Recurring sessions where your team can bring any question, big or small.
Choose how you work with us
One-off Session
A single workshop or a fix for a specific problem. No commitment.
Monthly Retainer
A set block of support and training hours every month — your team's safety net.
Embedded Partner
We act as your dedicated, ongoing IT & AI team across all your projects.
Not sure what you need?
Tell us where your team is getting stuck and we'll suggest the right mix of training and support.